Frequently Asked Questions

When will I receive my order?

Most orders are shipped within 1 to 4 days after the purchase is made. Custom orders can take up to 14 days, which is indicated in each transaction. See our Shipping & return policies for more info.

How are shipping rates calculated?

Shipping is $4.95 flat per order. How cool is that? And for orders over $50, shipping is free! See our Shipping & return policies for more info.

Something went wrong with my order. What should I do?

In the unlikely event that you receive incorrect or damaged products, contact us directly.

Can I return a product?

Yes, most products can be returned within 30 days after purchase. See our Shipping & return policies for more info.

How can I recommend a brand for future Salon Strong offers?

If you know a brand for future offers, email us product and brand suggestions to futuredeals@knocking.co.